Shipping policy
Shipping Policy – TCD Motorsports
Last updated: 02/01/2026
Thank you for shopping with TCD Motorsports. This Shipping Policy outlines how we handle order processing, supplier lead times, shipping, and delivery expectations.
1. Order Processing & Manufacturer Lead Times
Many of our products are sourced directly from manufacturers or built to order.
Order Processing:
Orders are typically processed within 1–3 business days after purchase.
Manufacturer / Supplier Lead Times:
Depending on the product, additional time may be required for us to receive items from our suppliers:
- In-stock items (at our facility): Ship within 1–3 business days
- Supplier stock items: Typically 3–10 business days to arrive at our facility before shipping
- Made-to-order / specialty parts: May take 2–6 weeks (or longer) depending on the manufacturer
Once we receive the product from the manufacturer, it will be shipped promptly.
Note: Lead times are estimates and may vary due to supplier availability, production delays, or demand.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout.
Estimated shipping times (after dispatch):
- Domestic (U.S.): 3–7 business days
- Expedited shipping: 1–3 business days
- International: 7–21 business days
Shipping timeframes begin after the order has shipped, not at the time of purchase.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
- Tracking updates may take 24–48 hours to appear.
- Customers are responsible for monitoring shipment progress.
4. Split Shipments
Orders containing multiple items may ship separately:
- Items may arrive at different times depending on supplier availability.
- You will receive separate tracking numbers if this occurs.
5. Shipping Locations
We currently ship to:
- United States
- Select international destinations (shown at checkout)
6. International Shipping
For international orders:
- Customers are responsible for customs duties, taxes, and import fees
- These charges are not included in the product or shipping cost
- We are not responsible for delays caused by customs processing
7. Shipping Delays
TCD Motorsports is not responsible for delays caused by:
- Manufacturers or supplier backorders
- Shipping carriers (UPS, FedEx, USPS, DHL, etc.)
- Weather or natural events
- Customs clearance delays
We will communicate significant delays whenever possible.
8. Lost, Stolen, or Damaged Packages
If your order arrives damaged or is lost in transit:
- Contact us within 7 days of delivery (or expected delivery)
- We will assist in filing a claim with the carrier
TCD Motorsports is not responsible for stolen packages marked as delivered.
9. Incorrect Shipping Information
Customers are responsible for entering accurate shipping details.
- We are not liable for orders shipped to incorrect addresses
- Returned shipments may require additional shipping fees
10. Order Changes & Cancellations
Due to fast processing and supplier ordering:
- Orders cannot be changed or canceled once submitted to the manufacturer or shipped
- Cancellation requests must be made immediately after placing the order
11. Returns & Refunds
Shipping fees are non-refundable, except in cases where:
- The wrong item was shipped
- The product is defective
Please refer to our Refund & Return Policy for full details.
12. Contact Information
If you have any questions regarding your order:
TCD Motorsports
Email: tdrenning@tcdmotorsports.com
Website: tcdmotorsports.com
13. Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.